Privacy policy

Privacy Policy

Effective Date: May 4, 2025

Straight Hetero ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from https://www.straighthetero.net ("the Site").

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. We also collect information about the individual web pages or products you view, what websites or search terms referred you, and how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you including:

  • Name

  • Billing and shipping address

  • Payment details (processed securely by third-party providers like Shopify or Printify)

  • Email address

  • Phone number (if provided)

2. How We Use Your Information

We use your information to:

  • Fulfill and manage orders

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide customer support

  • Improve and optimize our Site and product offerings

We may use your email address to send order confirmations, shipping notifications, and follow-up requests for reviews or feedback. You will not receive promotional emails unless you have explicitly opted in.

3. Sharing Your Information

We only share your personal information with trusted third parties who help us operate our online store (e.g., Shopify, Printify, payment processors). We do not sell or rent your personal data to third parties.

We may share your data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request, or to protect our rights.

4. Data Retention

We retain your personal information for our records unless and until you ask us to delete it. You may request account deletion or data removal by emailing us at info@straighthetero.net.

5. Your Rights

If you are a resident of certain jurisdictions (such as the EU or California), you have the right to access, correct, update, or delete your personal information. Please contact us to exercise these rights.

6. Security

We take reasonable precautions and follow industry best practices to protect your information. While no method of transmission over the Internet is 100% secure, we implement safeguards such as SSL encryption and secure payment gateways.

7. Cookies

We use cookies to improve your browsing experience and analytics. You can disable cookies through your browser settings, though this may affect the functionality of the Site.

8. Changes to This Policy

We may update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For more information or if you have questions, please contact us at: info@straighthetero.net

Thank you for trusting Straight Hetero with your information. Your privacy and safety matter to us.