Refund policy

All sales are final.

Due to the nature of our custom, made-to-order merchandise, we do not accept returns, exchanges, or offer refunds. For replacements due to damaged items, please email a photo of the damaged goods along with your order number to info@straighthetero.net within 7 days of delivery.

Please double-check your size and product details before placing your order.
If you receive a damaged or defective item, contact us within 7 days of delivery and we’ll work with you to make it right.

Thank you for supporting a bold, independent brand.

We appreciate your understanding and your business.